Automate Your Sales, Marketing & Support with Dynamics 365 Workflows

What We Offer

Smarter Workflows, Faster Results

We help you build automation that runs your CRM like a well-oiled machine — whether you’re nurturing leads, sending alerts, or tracking support issues.

Here’s what we can automate for you:

Lead Scoring & Qualification

Automatically score leads based on behavior, demographics, or source — and route hot leads to sales instantly.

Sales Follow-Up Triggers

Auto-create tasks, reminders, or notifications when a new lead comes in, goes cold, or hits a key milestone.

Email Campaign Workflows

Launch targeted emails triggered by form submissions, page visits, or CRM status changes — no manual sending needed.

Customer Service SLAs

Set up automated timers, escalations, and alerts to meet resolution goals and avoid service delays.

Record Updates & Field Logic

Auto-update fields, assign owners, or change statuses based on defined business rules or user actions.

Cross-Module Workflows

Link actions across Sales, Marketing, and Support modules — like auto-notifying support when a deal is closed.

Who It’s For

Designed for Teams That Want to Work Smarter, Not Harder

Our CRM workflow automation service is ideal for:

Sales Teams

Who need reminders, lead scoring, and deal-stage automation to close faster without chasing every task manually.


Marketing Teams

Who want to trigger emails, follow-ups, and nurturing flows based on real-time user behavior.


Customer Support Teams

Who need to meet SLAs, escalate tickets, and streamline case handling without things slipping through the cracks.

CRM Admins & Consultants

Who want to reduce manual admin tasks and build scalable systems that don’t need constant supervision.


Startup Founders & Ops Managers

Who want to automate the entire sales-to-support journey and save hours every week.


Agencies Managing Multiple Clients

Who need repeatable, efficient CRM setups with built-in automation that delivers results from day one.

Success Snapshots

Real Results from Real Customizations

Industries We Serve

Automation Tailored to Your Industry’s Workflows

Whether you’re closing deals, enrolling students, or resolving tickets — we build workflows that work the way your industry does.

Real Estate

Automate lead follow-ups, assign brokers, and track property pipeline stages with zero manual effort.

Finance & Banking

Streamline onboarding, automate KYC follow-ups, and set up alerts for high-value client actions.

Healthcare

Trigger reminders for appointments, manage patient records, and route referrals based on urgency.

Manufacturing

Automate sales rep updates, distributor interactions, and deal forecasting workflows.

EdTech & Online Learning

Send personalized course emails, track student activity, and follow up on inquiries — all automatically.

Ecommerce & Retail

Trigger loyalty campaigns, automate support responses, and track returns and refunds with SLA-backed workflows.

Why Choose Us

We Don’t Just Build Workflows — We Eliminate Busywork

Here’s why clients across industries choose our offshore CRM team for Dynamics 365 automation:

Certified CRM Automation Experts

Our developers know every corner of Power Automate, Dynamics workflows, and CRM logic.

Fast Onboarding (48 Hours)

Start your automation journey within 2 days — we move fast, just like your workflows will.

Proven Industry Experience

From real estate lead routing to EdTech email flows, we’ve automated it before — and better.

NDA & Secure Setup

All automations are built securely with protected access and full IP handoff.

Flexible Delivery Models

Need a quick fix or a full automation setup? Hire hourly, monthly, or by project.

Timezone-Friendly Support

We’re available during your business hours to keep builds and feedback loops smooth.

Frequently Asked Questions

Got Questions? We’ve Got Straight Answers.

Ready to Let Your CRM Do the Work?